I enjoyed a nice couple weeks in Quartzsite – a week of fun at Quartzfest followed by another week of peace and quiet on the desert to recover. Now it’s time to get back to blogging. Some of you are probably eagerly awaiting the next installment of Exploring RV Living. That will be coming soon, but today’s topic is very important and can’t wait.
Blind Carbon Copy
Many of us use BCC, or Blind Carbon Copy, when we send email. The BCC field is where we can add recipients that those in the TO and CC fields will not see. There are a few reasons it is commonly used. When sending an email to a large list of unrelated recipients, BCC protects the privacy of your list members, shields them from possible spam sources, and avoids cluttering up each recipient’s header with unnecessary addresses. It might be used to send an archive copy of a message to another email address you control. It is also used to send a surreptitious copy of a private email to a third party.
How BCC Works
When you compose and send an email, only one physical message is created and sent out from your computer, no matter how many recipients are listed in the TO, CC and even BCC fields. It is the job of the email server to parse the headers and send the individual copies to each listed recipient. The TO and CC fields should remain intact on each copy that is sent, so all recipients see the contents of those two fields. The BCC field should be stripped, so that no recipient sees the list of who gets a “blind” copy.
When BCC Fails
The process is not perfect. While it is rare, it is possible for the BCC field and its complete contents to be revealed to the parties which they were intended to be hidden from. Unfortunately, there is not a strict protocol for handling BCC. Most sending servers will ether strip the BCC field completely, or will include it only in the copy to each BCC recipients, and then only containing that recipient’s address. Most receiving servers will provide additional filtering of the BCC field and strip or edit as necessary before delivering the message to the recipient’s mailbox.
Occasionally, however, header parsing fails and the BCC field appears. I recently experienced this. It involved mail sent FROM escapees.com, and recipients with yahoo.com, gmail.com, and mindspring.com addresses were able to see the complete BCC field. In fact, this was more than a freak error. Once discovered, a friend and I tried it repeatedly, with the same results each time.
This would suggest a bug or misconfiguration in the server at escapees.com — as the sending server, it should be primarily responsible for ensuring privacy of the BCC addressees. It also shows us that several popular email providers are happy to pass that field on to its clients unfiltered.
What You Can Do
BCC works as intended most of the time. If you are using it for cosmetic purposes to avoid header clutter or for sending yourself an archival copy, I wouldn’t worry about it. In the instance of a failure, it’s doubtful it would cause anything more than mild embarrassment.
On the other hand, if you are using it to send surreptitious third-party copies, or in instances where one recipient seeing another’s email address would create a real security risk, then you are better off composing and sending individual copies to each person.
What About You?
Have you ever experienced BCC failure? Tell us what happened in the comments. What steps do you take to ensure the privacy of your email and its recipients?
I experienced this BCC failure. Thanks for calling it to my attention. Mail I sent to one eddress was BCC’d to several others and when one of them did a Reply All everyone knew. Since then I found a switch in the Options of my Pegasus email client that purports to Supress BCC Field Contents. That switch was not set. Now it is.
Thanks for causing it, Ajo, and for all the time spent with me testing and verifying various combinations to narrow it down. Interesting that Pegasus has a setting to address this issue. I don’t think I’ve ever seen that before in an email client – one is usually at the mercy of the servers to correctly handle BCC.
I’d bet Pegasus just takes it upon itself to split up the message to the appropriate recipients and send separate copied.
For broadcast-only lists (not discussions), the easiest way to go is to use something like MailChimp. It’s something like 2000 free subscribers, and you can send them half a dozen emails per month without ever having to pay anything.
Good stuff, that. 🙂
Glad to see you’re back, Mike – Is it bad that I’ve never been to or heard of QuartzFest before, but immediately (and correctly) guessed what it was? 😀
Thanks for the recommendation on mailing services, Robert. In this particular instance it was sharing a link with a few unrelated friends, something I’m sure we all do from time to time. The list of recipients varies depending on the content. BCC is used mostly as a courtesy.
As for correctly guessing what Quartzfest is, maybe I’ve mentioned it before? Else it’s just a case of GMTA (Great Minds Think Alike).
THanks for stopping by and commenting.
I’ve experienced BBC failure in reverse at work once. A woman was out for my blood and went over my head to superiors, and copied a few of her “friends.” It got back to me. It didn’t work because I was able to address the problem 🙂
Sounds like it turned out to be a double-edged sword for her. It’s nice that it helped you. Hopefully that other woman got what she deserved in the end.